Terms & Conditions

01 Introduction

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Player", "User", "you", "your") and 99club ("Company", "Platform", "we", "us", "our"), governing your access to and use of the 99club online gaming platform accessible at https://99club.cam and all associated sub-domains, mobile interfaces, and services.

By registering an account, accessing the platform, depositing funds, or placing any wager, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms and Conditions in their entirety, together with the Privacy Policy, Responsible Gambling Policy, and any bonus or promotional terms published on this platform.

These Terms and Conditions are effective as of 1 January 2026 and supersede all previous versions. 99club reserves the right to amend these terms at any time. Where material changes are made, players will be notified via on-platform message or email. Your continued use of 99club following such notification constitutes acceptance of the updated terms.

02 Definitions

For the purposes of these Terms and Conditions, the following definitions apply:

03 Account Eligibility

Registration and use of the 99club platform is strictly subject to the following eligibility criteria:

• You must be a minimum age of 21 years old at the time of registration. 99club enforces a strict 21+ minimum age policy for all casino-style gambling activities in accordance with responsible gambling standards applicable to the Malaysian market.
• You must be a natural person (individual human being). Corporate, institutional, or automated registrations are strictly prohibited.
• You may hold only one (1) registered account on the 99club platform. Duplicate accounts are considered a serious breach of these Terms and will result in immediate suspension of all accounts, forfeiture of balances, and may be referred to relevant authorities.
• You must not be a current employee, contractor, agent, or immediate family member of an employee of 99club or any associated entity.
• You must not be subject to any self-exclusion order, either through 99club's own self-exclusion programme or through any third-party responsible gambling scheme that covers the 99club platform.
• You confirm that you are accessing the platform voluntarily for personal entertainment purposes and not on behalf of any third party.

04 Registration & KYC Verification

To open a Player Account on 99club, you are required to provide accurate, complete, and current information during the registration process. Providing false or misleading information constitutes a material breach of these Terms and may result in immediate account termination.

As part of our KYC obligations, 99club may request the following documents at any point during the life of your account:

• Proof of Identity: Government-issued photo identification such as a Malaysian MyKad, passport, or driver's licence.
• Proof of Address: A utility bill, bank statement, or official correspondence dated within the past three (3) months confirming your residential address.
• Proof of Payment Method: Documentation confirming ownership of the payment method used for deposits, such as a screenshot of your registered e-wallet account or a redacted bank statement.
• Source of Funds Documentation: For larger transactions or where AML obligations require, documentation establishing the legitimate source of funds deposited to the platform.

KYC verification is typically completed within 24 hours of document submission during standard operating hours aligned to Malaysia Standard Time (MYT, UTC+8). Withdrawals are not processed until KYC verification is satisfactorily completed. 99club reserves the right to withhold withdrawal processing pending KYC completion.

All KYC documentation submitted is processed in accordance with our Privacy Policy and applicable data protection standards. Documents are not shared with third parties except where legally required.

05 Terms of Use

By using the 99club platform, you agree to the following general terms of use:

• You access and use the platform solely for lawful purposes and in accordance with these Terms and Conditions.
• You will not use the platform to engage in any form of money laundering, fraud, collusion, chip dumping, bonus abuse, or any other activity that constitutes a criminal offence or that 99club, in its reasonable discretion, deems to be harmful to the platform or other players.
• You acknowledge that all games offered on the platform are games of chance and/or skill, and that outcomes are determined by a certified Random Number Generator (RNG) or, in the case of live dealer games, by real-time physical outcomes. No guaranteed outcomes are implied or promised.
• You accept full responsibility for all wagers placed from your Player Account, regardless of whether those wagers were placed by you personally or by any third party accessing your account with or without your knowledge.
• You will maintain the security of your account credentials and will notify 99club immediately via live chat or email at [email protected] if you suspect unauthorised access to your account.
• You acknowledge that gambling involves financial risk and that you may lose the entirety of funds deposited to the platform. 99club expressly disclaims any responsibility for gambling losses incurred through legitimate use of the platform.

06 Deposits & Withdrawals

6.1 Deposits

All deposits must be made using payment methods registered in the Player's own name. Third-party deposits are strictly prohibited. The minimum deposit amount is MYR 30. Supported deposit methods include Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and direct bank transfer via Maybank, CIMB, Public Bank, Hong Leong Bank, and RHB.

Deposits are credited to the Player Account promptly upon confirmed receipt. 99club is not responsible for delays caused by third-party payment processors or banking institutions beyond our direct control.

6.2 Withdrawals

Withdrawal requests are processed to the same payment method used for deposits wherever possible. All withdrawals are subject to satisfactory KYC completion. The minimum withdrawal amount is MYR 50. Estimated processing times are as follows:

• Touch 'n Go eWallet, Boost, GrabPay: Under 5 minutes upon approval
• DuitNow / FPX: 5 to 15 minutes upon approval
• Direct Bank Transfer: 15 to 60 minutes upon approval

Processing time estimates are targets, not guarantees. Times may vary during peak periods, system maintenance windows, or where additional verification is required. 99club targets processing of all approved withdrawals within 60 minutes.

6.3 Currency

All Player Accounts are denominated exclusively in Malaysian Ringgit (MYR). No currency conversion fees are applied by 99club. Any conversion charges applied by third-party payment providers are the responsibility of the Player.

07 Bonuses & Promotions

All bonus offers, promotional credits, free bets, and cashback offers issued by 99club are subject to the following general terms in addition to any promotion-specific terms communicated at the time of the offer:

• Bonuses are intended for personal, recreational use only. Systematic exploitation of bonus offers — including but not limited to bonus abuse, multi-accounting, arbitrage, or coordinated group exploitation — is strictly prohibited and will result in account termination.
• The standard wagering requirement for welcome bonuses ranges from x10 to x20 of the bonus amount, as specified per promotion. Wagering requirements must be met within the stated validity period (typically 7, 14, or 30 days).
• Slot games typically contribute 100% of each wager placed towards meeting wagering requirements. Table games (baccarat, roulette, blackjack, etc.) typically contribute 10% to 20%. Specific game contributions are detailed in each promotion's terms.
• During any period where Bonus Funds are active in a Player Account, a maximum bet cap applies per spin or round (typically MYR 25 to MYR 50, as specified per bonus). Exceeding the maximum bet while Bonus Funds are active constitutes a breach of bonus terms and may result in forfeiture of both bonus and associated winnings.
• A maximum cash-out limit may apply to winnings derived from Bonus Funds. Any winnings exceeding the stated maximum cash-out will be removed from the Player Account at the time of withdrawal request.
• 99club reserves the right to withdraw, amend, or suspend any promotion at any time without prior notice. Where a promotion is withdrawn after a Player has already opted in, any bonus funds credited prior to the withdrawal of the promotion will be honoured in accordance with the terms applicable at the time of opt-in.

08 Betting & Gaming Rules

All games and betting markets on 99club are governed by their respective individual game rules, which are accessible within each game interface. In the event of any conflict between game-specific rules and these Terms and Conditions, the game-specific rules shall prevail with respect to the conduct of individual games, and these Terms shall prevail with respect to account, payment, and general platform matters.

With respect to sports betting markets including Liga Super Malaysia, English Premier League, UEFA Champions League, UFC, and other markets offered on the platform:

• All bets are final once confirmed by the platform. Errors made by Players in placing bets (incorrect selection, incorrect stake) are the Player's sole responsibility.
• In-play bets are accepted until the market is closed by 99club's trading team. 99club reserves the right to suspend or close any betting market at any time.
• Any bet placed on an event whose outcome was already determined at the time the bet was placed — where 99club has reasonable grounds to believe the Player had knowledge of the outcome — will be voided and stakes returned at 99club's discretion.
• In the event of a technical error, disconnection, or platform malfunction that materially affects the outcome of a wager, 99club will investigate the incident and, where appropriate, void the affected wager and return the stake to the Player's account.

09 Prohibited Conduct

The following conduct is expressly prohibited on the 99club platform. Any Player found to have engaged in prohibited conduct will have their account suspended immediately, balances reviewed, and may be reported to relevant authorities:

• Opening or operating more than one Player Account under any identity, including the use of another person's identity or a fictitious identity
• Depositing or withdrawing funds for the purpose of money laundering or processing proceeds of any criminal activity
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform, including for the purpose of placing wagers
• Colluding with other players in live casino games, poker, or any other game where collusion could affect outcomes
• Engaging in chip dumping, match-fixing, or any other form of sports integrity violation in connection with bets placed on 99club
• Exploiting any software error, glitch, or bug to obtain an unfair advantage. Any winnings derived from exploitation of a platform error may be voided
• Engaging in charge-backs or payment reversals through your bank or payment provider in bad faith
• Using the platform from a jurisdiction where online gambling is illegal without 99club's express written authorisation

10 Responsible Gambling

99club is committed to promoting responsible gambling practices across all aspects of the platform. We operate a strict 21+ only policy, enforced through mandatory KYC age verification for all accounts.

Players who feel that their gambling behaviour is causing harm to themselves or others are strongly encouraged to make use of the responsible gambling tools available on the platform, including:

• Deposit Limits: Set daily, weekly, or monthly deposit caps on your account via the account settings section.
• Session Time Reminders: Enable session time alerts to receive notifications after a specified period of play.
• Cooling-Off Period: Request a temporary account restriction for a period of your choosing (minimum 24 hours, maximum 6 months).
• Self-Exclusion: Request permanent or indefinite self-exclusion from the platform. Self-exclusion requests will be processed within 24 hours and cannot be reversed during the elected exclusion period.

For additional support beyond the tools available on the platform, players in Malaysia may contact Talian Kasih (15999) or access resources from international organisations such as GamCare. Full details are available on our Responsible Gambling page.

11 Account Suspension & Closure

11.1 Suspension by 99club

99club reserves the right to suspend, restrict, or permanently close any Player Account at any time without prior notice where there are reasonable grounds to suspect a breach of these Terms and Conditions, violation of applicable laws, or activity that poses a risk to the security or integrity of the platform.

In the event of account suspension, all pending withdrawals will be placed on hold pending investigation. Where investigation concludes that no breach has occurred, any withheld funds will be released promptly. Where a breach is confirmed, 99club reserves the right to withhold some or all funds pending resolution of any associated legal proceedings or regulatory obligations.

11.2 Voluntary Closure

Players may request voluntary closure of their Player Account at any time by contacting customer support via live chat or email. Upon account closure, any remaining real-money balance will be refunded to the Player's verified payment method, subject to KYC verification and provided no suspicious activity investigation is pending. Bonus funds are forfeited upon account closure.

12 Limitation of Liability

To the maximum extent permitted by applicable law, 99club, its directors, employees, agents, licensors, and service providers shall not be liable to any Player for:

• Any indirect, incidental, consequential, exemplary, punitive, or special damages arising out of or in connection with use of the platform
• Loss of profits, revenue, data, or business opportunities
• Losses arising from temporary or permanent unavailability of the platform due to technical issues, server maintenance, or circumstances beyond 99club's reasonable control
• Losses arising from incorrect information provided by the Player during registration, KYC, or payment processes
• Financial losses incurred as a result of gambling on the platform, whether or not such losses resulted from reliance on information published on the platform

Nothing in these Terms and Conditions shall limit or exclude 99club's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be limited or excluded under applicable law.

13 Intellectual Property

All content on the 99club platform — including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall platform design — is the proprietary property of 99club or its content licensors and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, non-commercial recreational purposes. No content from the platform may be reproduced, distributed, publicly displayed, adapted, or used for commercial purposes without the express prior written consent of 99club.

14 Privacy & Data

The collection, processing, storage, and use of personal data submitted by Players is governed by the 99club Privacy Policy, which forms an integral part of this Agreement. By registering on the platform, you consent to the processing of your personal data in accordance with the Privacy Policy.

In summary, 99club collects personal data for the purposes of account management, KYC verification, fraud prevention, AML compliance, customer support, and service improvement. We do not sell personal data to third parties. Full details of data handling practices, your rights as a data subject, and our contact details for data-related enquiries are set out in the Privacy Policy.

15 Governing Law & Dispute Resolution

These Terms and Conditions shall be interpreted and governed in accordance with the laws of the jurisdiction under which 99club's operating licence is issued. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of that jurisdiction, unless applicable consumer protection laws in your country of residence require otherwise.

In the event of a dispute between a Player and 99club, the Player is encouraged to contact our customer support team in the first instance with a clear description of the issue. 99club commits to investigating all disputes promptly and providing a written response within 5 business days.

Where a dispute cannot be resolved through direct negotiation, the Player may escalate the matter to the relevant licensing authority or independent dispute resolution body, as specified under the terms of 99club's operating licence.

16 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact our customer support team through the following channels:

For formal legal correspondence or regulatory matters, please direct written communications to our registered address as stated in our operating licence documentation, or contact our compliance team via email with the subject line "Legal / Compliance Enquiry".